OEM needs to maximise customer retention through offering lifetime service to aircraft, for which detailed asset-monitoring is essential. Specifically – OEM needs to track how many aircraft are active, where, for what purpose, and how usage patterns compare to those of competing products.
Via WINGX dashboards, OEM can keep track of entire global fleet of all aircraft segments, types and models, with complete coverage of aircraft utilisation by owner, operator, register, and aircraft profile, in terms of operational usage and mission profile.
Through hour-hour and day-day asset monitoring, WINGX helped an OEM customer interpret its customers´ product needs and anticipate the service support requirements across the asset lifecycle, whilst also benchmarking its products to those of competitors.
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